Last updated: 2 October 2026
BotSendy is a WhatsApp Business communication and automation platform operated by BizKonnect Technologies LLP. In this Privacy Policy, “BotSendy”, “we”, “us”, and “our” refer to BizKonnect Technologies LLP. This Privacy Policy explains how we collect, use, store, and protect information when you use the BotSendy platform and services. We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This includes name, email address, phone number, and business information. We also collect usage data, device information, and cookies to improve our services.
We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, ensure security of your account, provide customer support, and send marketing communications (with your consent).
BotSendy enables businesses to connect and use the WhatsApp Business Platform through Meta's services. WhatsApp Business account information, phone numbers, message and conversation information, message templates, and related account information may be processed by BotSendy to provide messaging, customer communication, automation, customer support, and notification services on behalf of our clients. We use this information only to provide and operate the services requested by our clients and do not sell WhatsApp Platform Data.
We implement reasonable and industry-standard technical and organizational security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, secure authentication, server and application security controls, and ongoing monitoring of our systems. We regularly review and improve our security practices based on the nature of the information we process and applicable requirements.
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. Upon deletion request, we remove your data within 30 days, except where retention is required by law.
We may share data with trusted third-party services for payment processing (Razorpay, Stripe), analytics (Google Analytics), communication delivery (WhatsApp/Meta), and cloud hosting. All third parties are bound by confidentiality agreements and data processing agreements.
We use essential cookies for authentication and security, and optional analytics cookies (with consent) to understand usage patterns. You can manage cookie preferences in your browser settings.
You have the right to access, correct, or delete your personal data. You can also request data portability, restrict processing, or object to processing. Contact us for any privacy-related requests. We respond to all requests within 30 days.
Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
We may update this privacy policy from time to time. We will notify you of any material changes via email or in-app notification. Continued use of our services after changes constitutes acceptance of the updated policy.
BotSendy is operated by BizKonnect Technologies LLP. For privacy inquiries, data requests, data deletion requests, or complaints regarding this Privacy Policy, please contact: BizKonnect Technologies LLP Email: privacy@botsendy.com Website: https://botsendy.com We respond to privacy-related requests within 30 days.